AI Automation forSaaS & Tech Companies
Automate onboarding, customer support, and success operations. Reduce time-to-value by 65% and churn by 40%.
SaaS ChallengesWe Solve Every Day
Reduce churn, accelerate onboarding, and scale customer success.
Slow Customer Onboarding
New customers take weeks to see value, leading to early churn and overwhelmed customer success teams.
AI-powered onboarding assistant that guides users step-by-step, reducing time-to-value from 2 weeks to 3 days.
Support Ticket Overload
Your support team drowns in repetitive technical questions and basic troubleshooting.
Intelligent chatbot that resolves 80% of Tier 1 support tickets instantly with contextual product knowledge.
High Customer Churn
Users abandon your product before fully adopting it, and you don't know why until it's too late.
Predictive churn detection with automated intervention campaigns triggered by usage patterns.
Manual Customer Health Scoring
CSMs waste hours manually tracking customer health across multiple tools and spreadsheets.
Automated health scoring that analyzes usage, support tickets, and engagement to predict at-risk accounts.
SaaS AISolutions We Deliver
Automated Onboarding Flows
Personalized onboarding journeys that adapt to user behavior and role.
- Interactive product tours
- Progress tracking
- Achievement milestones
- Auto-triggered tutorials
AI Support Assistant
Instant answers from documentation with escalation to human agents when needed.
- 80% ticket deflection
- Multi-language support
- Knowledge base sync
- Sentiment analysis
Churn Prediction & Prevention
Identify at-risk customers before they churn and trigger personalized interventions.
- Usage-based scoring
- Auto-triggered campaigns
- Win-back workflows
- Upgrade prompts
Customer Success Automation
Automate QBRs, check-ins, and expansion opportunity identification.
- Automated QBR reports
- Health score dashboards
- Upsell detection
- Renewal reminders
Real Results fromSaaS Companies
Onboarding taking 2 weeks, 25% first-month churn, support team overwhelmed with basic questions.
Implemented AI onboarding assistant, support chatbot, and predictive churn system integrated with Intercom and Salesforce.
“Onboarding time dropped from 2 weeks to 3 days. Customers are more satisfied, our churn rate plummeted, and our CS team can focus on complex cases and upsells instead of answering the same basic questions.”
When technology works for you,your work becomes human again
Discover how much time you could reclaim for what truly matters: creativity, strategy, and human connection.
Equivalent to 182 complete work weeks reclaimed for human tasks
Meaningful tasks per week
Annual value recovered
Free audit • No commitment • Human-focused approach
Frequently asked questions
We answer your questions about implementation, costs, and results.
Have more questions? Let's talk directly.
Ready to transform your business with AI?
Schedule a free audit with Carthia Tech and discover how our agentic AI solutions can reduce your operational costs by up to 70% in the next 60 days.